Posts Tagged ‘customer’

Aloha Air Conditioning and FPL Make Replacing Your Heating and Cooling System Easy and Affordable

Saturday, December 18th, 2010

 If your A/C system is over 10 years old, needs frequent repairs or just doesn’t cool or heat like it used to, it may be time to replace it with a new high-efficiency model.

1. FPL can help you by providing:

• Expert information and advice – since over half of all air conditioning purchases are unplanned; we understand that most consumers may not know what A/C products to buy or who to call to install them. That’s why we’re here to help you choose the system and be the contractor that’s right for you.
• By choosing Aloha AC an FPL Participating Independent Contractor. We can offer and provide an FPL rebate to help you pay – purchase and install a complete qualifying high-efficiency A/C system. You will receive an FPL rebate off the purchase price based on the efficiency rating and size of your new unit.
• A follow-up survey – buy your new high-efficiency system from Aloha Air Conditioning and FPL will contact you by mail when the job is done to find out how it went. How important is your opinion? It’s what keeps Aloha AC on FPL Participating Independent Contractor list.

2.  How to qualify:

• Replace the entire central AC system – both the condenser (outside unit) and air handler (inside unit)
• Replace individual room air conditioners with a new central system
• Select a new system that meets FPL’s efficiency standards, a Seasonal Energy Efficiency Rating (SEER) of 14.0 or higher
• Purchase and install the system with Aloha Air Conditioning an FPL Participating Independent Contractor.

3.  How you’ll benefit:

• Short=term savings of up to $1,100 on the purchase price of a new system.
• Long-term savings of $230 to $960 per year on your energy bill, depending on how inefficient your old heating and cooling system was, the efficiency of your new system and the size of your home.
• Confidence that you made an informed decision.

4.  How to start:

• Call Aloha Air Conditioning for a free replacement system estimate at (954) 772-0079 or request a free copy of the A/C Buying Guide from FPL 1-800-DIAL FPL (1-800-342-5375)

Tags: AC, Air Conditioning, American Standard, Bard, Broward, Bryant, Carrier, cash, clunker, conservation, Cooling, customer, Dade, feedback, florida, Fort Lauderdale, Frigidaire, green, Heating, high efficiency, HVAC, Intertherm, Lennox, rebates, South Florida, Specials
Posted in American Standard, Articles, Bard, Bryant, Carrier, Duct, Ductwork, Frigidaire, Go Green, Intertherm, Lennox, Links, Luxaire, Rebates, Rheem, Ruud, Specials, Tempstar, Trane, Ultraviolet Light, Whirlpool | 1 Comment »

A Simple Hvac Heating and Cooling System Duct Test Can Save You Money

Friday, December 17th, 2010

Two-thirds of all homes have leaky ducts that go undetected. These leaks can cause your energy bill to go up and affect the comfort and air quality inside your home. The good news is, repairing leaky ducts is often fairly easy and inexpensive, especially with FPL’s and Aloha Air Conditioning’s help. Here’s what you need to know about your ductwork to avoid wasting energy and money.

1. What are leaky ducts?

• When your cooling and heating duct system has leaks or holes in it, air is allowed to escape into the attic, which ends up wasting energy and costing you money.

2.  What can you do?

• Schedule an FPL Energy Expert to perform a fast, easy and affordable Duct System Test to determine if your dusts are sealed properly and if repairs need to be made.

3.  How does it work?

• Pay $30.00 for the first central A/C system to be inspected and $15.00 for each additional air handler.
• Receive a complete report of the repairs needed and then contact us at Aloha Air Conditioning (954) 772-0079 as we are a proud independent contractor who has been evaluated by FPL and have a record of good reviews from our customers.
• Get incentives from FPL to help cover the cost of repairs:

– Up to $154.00 per central A/C system for single-family detached homes.

– $60.00 for multi-family, single-family attached homes, manufactured and mobile homes.

4.  What are the qualifications for a Duct System Test?

• Single- and multi-family homes where the duct system is accessible qualify
• Multi-family homes with chimneys and gas appliances are not eligible unless there is a firewall.

5. How do you participate?

• To request a Duct System Test, simple call 1-800-DIAL FPL (1-800-342-5375), or visit them online at http://www.fpl.com/

Tags: AC, Air Conditioning, Cooling, customer, Duct, ductwork, energy, green, Heating, high efficiency, HVAC, South Florida
Posted in American Standard, Articles, Bard, Bryant, Carrier, Duct, Ductwork, Frigidaire, Go Green, Intertherm, Lennox, Luxaire, Rebates, Rheem, Ruud, Specials, Tempstar, Trane, Ultraviolet Light, Whirlpool | No Comments »

Maintain Proper Air Care throughout your central air conditioning and heating system

Thursday, December 16th, 2010

Maintain Proper Air Care

Your indoor air quality can be greatly affected by ventilation, dust, fumes from household products and smoke. To ensure the air inside your home is clean and safe, follow these simple tips:

1. Check your ductwork

• Look for rapid dust buildup around vents or in your home, because that’s usually a sign of leaky ducts.
• Schedule FPL to perform a Duct System Test to determine if you have leaks or separations in your ducts that are costing you money.

2.  Repair leaky ducts

• Fixing leaky ducts helps to improve air quality because less dirt and dust will be drawn into your home through the holes in your ductwork.

3.  Protect your air quality

• Do not keep cleaning products in the same closet as your indoor A/C unit; otherwise the fumes from these products may be circulated throughout your home.

4.  Watch your fireplace

• Don’t operate a wood-burning fireplace at the same time as your central air conditioner or heating system.
• Avoid using exhaust fans (e.g., your stove fan) when operating your fireplace to keep from drawing smoke or other contaminants into your home.

Tags: American Standard, appliances, Bard, Bryant, Carrier, clunker, Clunkers, conservation, customer, Dade, feedback, Frigidaire, Intertherm, Luxaire, Palm Beach, reviews, Rheem, Ruud, tax credit, Tempstar, Trane, Whirlpool
Posted in American Standard, Articles, Bard, Bryant, Carrier, Frigidaire, Go Green, Intertherm, Lennox, Luxaire, Rebates, Rheem, Ruud, Specials, Tempstar, Trane, Ultraviolet Light, Whirlpool | No Comments »

Happy Thanks Giving to All our Aloha Air Conditioning Customers

Wednesday, November 24th, 2010

 Aloha Air Conditioning refuses to charge you holiday rates this thanks giving day. It’s our way of saying thanks to YOU!

We not going to charge you double time this thanks giving like other companies.

Why should you pay more just because your air conditioner stops working on a holiday.

We are treating Thanks Giving Day this year just like as if it was a Sunday. Times are hard enough and Holidays are not supposed to make them harder.

We hope you will not need to but in case you do,  know that we will be there for you.

Please have a safe and happy holiday.

Tags: AC, Air Conditioning, Broward, conservation, customer, energy, feedback, green, South Florida, Specials
Posted in Articles, Specials | No Comments »

Aloha Air Conditioning customer reviews and feedback

Sunday, November 14th, 2010

We welcome your input. Tell the world about how we made you feel.

• Did we listen and respond to your specific home comfort needs?
  
• Did we  sell only what you need and want?
  
• Did we  service you with integrity aimed at providing only the work and parts necessary to achieve your desired comfort requirements?
  
• Did we provide reliable advice, professional proposals, and plain-spoken explanations of our work and products?
  
• Where we on-time with service at a fair price every time?
  
• Did we enhance your safety and security with a genuine respect for the privacy and sanctity of your home or business?
  
• Did we respect your property and peace of mind by ensuring clean, safe, courteous working procedures and clean-up practices?
  
• Did we  keep your comfort, needs, and satisfaction well ahead of ours?

 Your best result is our goal.

 I could go on and on but I much rather hear from you!

Updated 6/11/12: Thank you very much Mr G.S. of Coral Springs, FL

 

Mr. Gordan wrote: Rodrick Phillips services are AC units today and I agreed to have my picture taken and provide a statement for your web site.  Link this statement with my picture and thank Rodrick and your team. Within the last year I switched to Aloha AC for service and we recently installed a new American Standard, 5 ton, Allegiance 16 AC unit in our home.  I am very pleased with the service by the technicians and the management team of Aloha, but more important is the 22% saving in my FPL bill by converting to a much more efficient AC unit.  In addition, we received a $300 tax credit.  My only regret is that I didn’t replace the old unit sooner with Aloha. 

Updated 5/3/12: We have had the pleasure of Mr. Gary A from Lighthouse Point being our customer since 2005. We were surprised and are grateful to be able to share this letter. 

 Updated 4/23/12: Mrs. Jane C. of Pompano Beach, FL mailed us a letter shortly after we installed a new air conditioing system in her home. We are very proud of our service department and installation team that she is talking about.

Updated 4/20/12: Yesterday we recived a letter from Elizabeth D. of Coral Springs.

Updated 4/12/12: Sometimes a picture is all you need.

 

On 4/12/12 we met Janet B. she had performed a Google search for “rheem repair 33433” and chose Aloha because she has a Hawaiian back ground and the name Aloha Air caught her eye.

She was a pleasure to speak with and we tried to help her self diagnose her trouble shoot and get her back up and running. After a short time we decided it would be best to sent a technician over. She was more then happy to pose and write a comment about how we made her and her dogie feel.

This is what she wrote, “OMG COLD Thank you! Derek! Oh my Goodness, Derek was the best ever! He gets 200% above the best. He is true ALOHA man. Mahala the rocks totally! I am in love (only I am 30 years to old + he has a family) Most polite kind helpful wonderful man!! AND IT’S COLD!” We couldn’t have said it better ourselves and you can’t make stuff like this up as you can see in the picture below.

Shortly after posting the above photo of Janet B. on facebook it received the following comment pictured below.

 

This past Easter Sunday, we received a call from Christ Church at 7 am.
By 8:30 am Our Technician arrived, shortly after he completed his repair and
no one attending the holiday services was affected.

On 4/4/12 Sue K. Wrote this about Aloha:

On 3/6/12 Marc Walther posted on our facebook wall about us:

Click here Aloha Air Conditioning, Inc. to view the original posting on Facebook by Marc Walther about Aloha Air Conditioning, Inc. “As a former Manager of Georgian Court Apts., Inc., for over 20 years, Aloha A/C provided us with excellent service during my tenure. Our 144 Residents were grateful for the fast and reliable workmanship that we came to expect from Aloha. From day one, it was a pleasure working with Jim, Tim, Sherri, and Joey. This is one great team that had my utmost respect when I made a service call. They were always only too willing to work overtime to handle any situation for our Residents and the complex in General. Attached is a photo of the two large Evapco towers that Aloha installed a few years back, in place of the older Marley Towers. Aloha has kept them in excellent condition, as we had preventive maintenance plans in place. Besides these large units, Aloha serviced and replaced the smaller reverse cycled ones in each of the units. Joey and all Aloha Techs had a great rapport with the residents. They were always courteous and always put the customer first. It was a real pleasure working with Aloha all of those years and please feel free to contact me if you are considering a new unit (of any type) or for excellent service.”

 

Marc Walther

On 2/27/12 Tara & Jackie at Bright Future Learning Center, said “Aloha has been servicing our a/c for the past 10 years. Our preschool has several units. They are prompt and efficient with the contracted service cleanings. Sherry always answers the phone and is extremely knowledgeable about the history of our units. Anytime we have an emergency they are out quickly and repair the issue with the least amount of interruptions to the facility. The crew is amazing, especially Derrick and Rodrick. They are very informative and professional. They explain repairs, preventative measures and possible future issues to us in a way that makes sense. We are pleased with the service that Aloha has provided to us over the years.”

“ALOHA has been servicing the units at Bright Future Learning Center in Coral Springs for the past 10 years. Our facility is fairly large and houses 6 a/c units. Our contracted maintenance service is always done on time. Sherry always answers the phone and is very knowledgeable of the history of the units. The crew is very efficient and always arrives to the facility quickly during times of emergency. Derrick and Rodrick are amazing! They perform their work with minimal disruptions to the classrooms. They are professional and very informative of the work they have done. They always explain their maintenance, repairs, preventative measures and future issues to us in a way that is easy to understand. We are very pleased with the staff at ALOHA and the work they perform.”

On 2/14/12 Mrs. Narain of Margate, FL said “I am very pleased with the services of Aloha Air Conditioning and Plumbing and their technician Rod, their salesman Tim and the services they provided. I am more then happy to display their yard sign.” She called us out because her 1991 package unit that was a wall hung installation on the back of her home had rusted through the base and the blower assembly was getting ready to fall to the ground.

 

 

On 2/13/12 Our customer had this to say:

Aloha Air Conditioning and Plumbing is Prompt, Efficient and Always on Time. I am happy to put out their yard sign! She also added, “I just wanted to say that your company has always been fast and your service is great. Your Tech, Rodrick, who has serviced me so many time, is wonderful, polite, and professional. He is thorough and explains the problem with professionalism and understanding. I hope to continue using your service as long as I continue to receive such TLC from your staff.”

 

Tags: AC, Air Conditioning, Broward, customer, feedback, reviews, South Florida
Posted in Articles | 8 Comments »